Order Processing

All orders are processed within 1–2 business days after payment confirmation (excluding Sundays and public holidays).

During festive seasons or promotional events, processing times may be slightly longer. If this happens, we'll keep you informed.

---

Estimated Delivery Time

---

Order Tracking

Once your order has been shipped, you'll receive a shipping confirmation via email or SMS containing your tracking information.

Tracking details are usually activated within 24 hours after dispatch.

---

Shipping Charges

Shipping charges (if applicable) are displayed clearly during checkout before payment.

From time to time, Zynorva may offer Free Shipping promotions on eligible orders.

---

Delivery Delays

While we work with trusted courier partners, delivery delays may occasionally occur due to weather conditions, transportation disruptions, high order volumes, or unforeseen circumstances.

If your order is delayed beyond the estimated delivery window, please contact our support team—we'll be happy to assist you.

---

Incorrect Shipping Address

Please ensure your shipping address and contact number are accurate before placing your order.

If you need to update your address after placing an order, contact us immediately. We'll do our best to make changes before your order is dispatched.

---