Support Center

Frequently Asked Questions

Everything you need to know about shopping with Zynorva. If you still need assistance, our support team is always happy to help.

How long does shipping take? +
Orders are processed within 1–2 business days. Delivery across India usually takes 2–6 business days depending on your location.
Do you provide order tracking? +
Yes. Once your order has been dispatched, you'll receive a tracking link via Email or SMS so you can monitor your shipment in real time.
Do you offer Cash on Delivery (COD)? +
Yes. Cash on Delivery is available for most serviceable locations across India.
What is your return policy? +
Every purchase is backed by our 30-Day Money-Back Guarantee. If you're not completely satisfied, simply contact our support team within 30 days of receiving your order.
What if my product arrives damaged or incorrect? +
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos. After verification, we'll arrange a replacement or provide a full refund.
How long do refunds take? +
Approved refunds are typically processed within 5–10 business days. Your bank or payment provider may require additional processing time.
Are Zynorva products safe to use? +
Yes. Our products are carefully selected to support comfort, recovery, and everyday wellness. Always follow the product instructions before use.
How can I contact Zynorva? +
Email: contact@zynorva.com
Phone & WhatsApp: +91 9567620390
Support Hours: Monday – Saturday, 9:00 AM – 6:00 PM (IST)

Still Need Help?

Can't find the answer you're looking for? Our friendly customer support team is here to help.

Contact Support
📧 contact@zynorva.com
📱 +91 9567620390