Return & Refund Policy

We want you to love your purchase. If for any reason you’re not satisfied, we’re here to help.

30-Day Return Window

You have 30 days from the date you receive your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must be:

✅ In the same condition that you received it

✅ Unworn or unused, with tags attached

✅ In its original packaging

✅ Accompanied by a receipt or proof of purchase

How to Start a Return

To begin a return, contact us at contact@zynorva.com. If your return is accepted, we will provide you with:

✅ A prepaid return shipping label

✅ Step-by-step instructions on how and where to send your package

Please note: Items sent back to us without first requesting a return will not be accepted.

Damages and Issues

Please inspect your order upon delivery. If your item is defective, damaged, or you received the wrong product, contact us immediately so we can evaluate the issue and make it right.

Questions?

You can always reach us at contact@zynorva.com with any questions about returns or refunds.